KNOWLEDGE NOTES

Knowledge Notes

Explore curated knowledge, course notes and methods, with their existing content and sources preserved.

This index lists complete English editions. Additional Chinese notes and bilingual updates remain available in the Chinese index.

350knowledge notes
Product Design & UX / NNGroup User Experience

NNGroup Interaction Patterns · Navigation and Search (25 patterns · Global Navigation/Local Navigation/Breadcrumbs/Hamburger Menu/Contextual Menu/Menu 17 Guidelines/Tabs/Accordions/Footer/Sticky Header/Table of Contents/In-Page Links/Spatial Memory/Site Search/SERP/Filters/Pagination/Tree Testing)

Nielsen Norman Group navigation and search interaction pattern knowledge base: 25 curated articles clustered into 7 thematic sections, targeted at product managers, with inline term explanations and decision-oriented guidance (when to use/how to choose/counterexamples). ① Global and wayfinding navigation: Breadcrumbs (11 guidelines · supplement not replace · show hierarchy not session path · last item unclickable · not for flat sites · full path on desktop, only parent level on mobile)/Local Navigation (sibling + child levels · inverted-L layout · switch to breadcrumbs beyond 2–3 levels · do not outshine global navigation)/Spatial Memory (stable layout + repeated interaction · neighborhood-level vs house-number-level · avoid adaptive interfaces · wide shallow hierarchy · minimap/thumbnail overviews). ② Menu forms: Hamburger Menu (2015 old judgment of reduced usability → now recognized but still adds one extra step cost · standard three horizontal lines + top-left corner + add Menu label · 11 guidelines)/Contextual Menus (kebab vertical three dots/meatball horizontal three dots · only place secondary non-critical actions · close to content · ≤10–12 items · no gear icon no hamburger trigger · use tooltip if content is invisible before click)/Magnifying-Glass Icon (saves space on mobile but reduces discoverability on desktop · keep text box ≥27 characters on desktop · top-right corner · support both Enter key and click to submit)/17 UX Guidelines for Menu Design (show navigation on large screens · indicate current location · click better than hover · avoid multi-level cascades, use mega menus · fix menu on long pages). ③ In-page content organization: Tabs (do not mix navigation tabs and in-page tabs · clear selected state · tab list above panel · 1–2 words · sort by frequency, default to first position)/Accordions (progressive disclosure · reduces clutter and page length · fragmented access + poor discoverability · suitable for FAQs/step-by-step flows/mobile long pages · not for full reading/short content/deep hierarchy/continuous reading)/Tabs vs Accordions choice (few long sections use Tabs · many short sections use Accordions · neither suitable for cross-block comparison)/In-Page Links (anchor links/jump links · only worthwhile on long pages · label 'Table of Contents/On this page' · comparison with collapsible panels/tabs as alternatives)/Table of Contents (ToC) (decision tree: main body vs sidebar · sticky vs non-sticky · vertical/horizontal/multi-column · clear labels · link labels match section titles · include back to top · boost SERP sitelinks). ④ Global elements: Footers 101 (7 component types: utility links/doormat navigation/secondary tasks/sitemap/testimonials & awards/sub-brands/user engagement + infinite scroll mini footer + contextual footer · hierarchy ≤2 levels · do not collapse into accordion footers)/Sticky Headers (fully sticky vs partially sticky · maximize content proportion 16pt/1cm · opaque high contrast · animation 300–400ms to avoid stalker menu · evaluate if truly needed)/Mobile Subnavigation (collapsible panels <6 subcategories/section menus 6–15/category landing pages >15 · sequential menus cause disorientation + physical back button trap). ⑤ Search behavior: Keyword Foraging (search before searching · not knowing term names · faceted systems teach terms · do not invent branded neologisms like SmartClean)/Search Engines Shape Gaze: Google vs Baidu (SERP evolution · Baidu right sidebar low relevance causes banner blindness · changing mental models takes ~1 year). ⑥ Search results and features: Complex SERP Pinball Pattern (shift from linear scanning to jumping · first position click rate 51%→28% · top three 59% · sixth 36% · research tasks 20% clicks below the fold · page two only 2%)/Three Major SERP Features: Featured Snippets + People Also Ask + Knowledge Panels (signposts/attention grabbers/query refinement/quick answers · site search can learn from them · featured snippets 74% attention rate)/Enriched Suggestions (only used 7 times out of 60 · misaligned with search mindset · slow loading · banner blindness · mistaken for promotions · keep plain-text autocomplete)/Intranet Search (high expectations low trust · explicit search box not icon · single search box · separated results · date metadata · fixed results · pagination not infinite scroll · equal emphasis on design and process). ⑦ Filtering and evaluation: Filter Categories and Values (two components: category + value · appropriate/predictable/jargon-free/prioritized · layered filtering · add tooltips for terms)/Alternatives to Pagination (infinite load vs show more · use infinite only for <40 items · show total/loaded/remaining counts · remember position for bounce back · Amazon still uses traditional pagination for massive catalogs)/Tree Testing (unmoderated task testing for IA labels · success rate <40 poor/61–80 good/>90 excellent · directness · first click · Polyhierarchy · vs card sorting).

Navigation designOn-site searchInformation ArchitectureEnglish edition